Digital health transformation – Part 2 – Trust

Transforming health service delivery models, structures, roles, and business/clinical processes really does indeed take a village and early, lasting and strong leadership will make or break digital health transformations because transformation is about people, behaviours, and relationships.

Digital health transformation – Part 1 – Introduction

Digital health transformations are notoriously difficult. They often take longer, cost more, are messier and can deliver fewer benefits than planned. Sometimes they fail completely and can ruin or damage reputations and public confidence.